Welcome to being. This is a shared space for rest, stillness, and reconnection. We ask all guests to honour the environment and each other by following these guidelines.
Arrival & Atmosphere
- Please arrive 10–15 minutes early to allow time to settle into the space.
- We maintain a quiet environment—soft voices only, and silence where possible.
- Phones should be switched to silent and used only in designated areas.
- Respect the privacy and personal space of others at all times.
Health & Wellbeing
- Please inform us of any medical conditions, injuries, or pregnancy prior to your session.
- If you feel unwell, we kindly ask that you reschedule your visit.
- Stay hydrated before and after your treatments.
Hygiene
- Shower thoroughly before using the flotation pool or sauna.
- Clean swimwear must be worn in the pool.
- Avoid wearing oils, lotions, or perfumes prior to sessions.
- Towels must be used when sitting or lying on shared surfaces.
Open Pool Flotation
- Enter and exit the pool slowly and carefully.
- Please avoid splashing or submerging your head.
- DON’T float, or book a float if you’ve gotten a tattoo within 30-days of your float.
- DON’T float if you received a spray tan within 7-days prior to your float.
- DON’T float if you are menstruating.
- DON’T float if you have any open wounds.
- DON’T float if you have hair extensions or keratin treatments. The Epsom salt can shorten the life of keratin treatments and can weaken the glue used in hair extensions.
- DON’T float if you use beeswax or any other wax-based or heavy oil/grease-based hair products. Waxy/oily hair will clog our filtration system.
- DON’T float if you’ve recently had your hair dyed with permanent or semi-permanent color – and not at ALL if you hair is dyed with temporary color. The basic rule is this: you need to have washed your hair at least 3-4 times since your hair color was applied and must be able to pass the ‘white towel test’ – this means that ZERO color is coming out when you rinse, and there is ZERO sign of color if you vigorously rub your wet hair with a white towel.
Hair dyes, waxes and oils are EXTREMELY difficult for us to handle – it’s a long and very expensive process to remove it from our water and filtration equipment. If we discover that our water has been contaminated by any of these products in your hair, we must drain the tub, dismantle the filters, clean everything, refill the tub and replace the 500 to 700 kg of Epsom salt we just had to dump unnecessarily.
This costs us roughly £1,000 and we will be forced to pass that cost along to you!
Infrared Sauna
- Limit sessions to the recommended time (typically 20–30 minutes).
- Sit or lie on a towel at all times.
- Exit immediately if you feel dizzy, uncomfortable, or overheated.
- Allow your body time to cool down between sessions.
Massage Treatments
- Please arrive on time; late arrivals may result in reduced treatment time.
- Communicate your preferences and any discomfort to your therapist.
- This is a professional wellness environment—appropriate behaviour is expected at all times.
Respecting the Space
- being is a place for calm and reflection—please move slowly and mindfully.
- Food is not permitted within treatment or relaxation areas.
- Personal belongings are brought at your own risk.
Cancellations & Changes
- We require at least 48 hours’ notice for cancellations or rescheduling.
- Late cancellations or missed appointments may be charged in full.
